Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,500 ratings
Thank you!
Problems in the last 24 hours in City of Cape Coral, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in City of Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near City of Cape Coral, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers, Cape Coral and North Fort Myers.
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City | Problem Type | Report Time |
---|---|---|
Fort Myers | TV | |
Cape Coral | TV | |
Fort Myers | Internet | |
Cape Coral | Wi-fi | |
Cape Coral | Total Blackout | |
Fort Myers | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near City of Cape Coral, Florida
Latest outage, problems and issue reports in City of Cape Coral and nearby locations:
- Carey Losey 🇺🇸 🇮🇱 (@losey_carey) reported fromFort Myers, Florida
@DIRECTV Your customer services went to sh*t as soon as AT&T took over! I can no longer get an AMERICAN on the phone or promotional discounts! If things don’t change I’m switching to Comcast!
- jsotonyc (@jsotonyc) reported fromCypress Lake, Florida
Comcast sucks
- Jake Arden (@jakesna) reported fromNorth Fort Myers, Florida
@comcastcares thank you for reaching out and setting up an appointment to fix my issue. Direct messaging on twitter was easier than calling 1-800 # 🙌🏻
- Jim Ullery (@neonladder) reported fromNorth Fort Myers, Florida
@Xfinity thanks for another 3 to 5 day outage on our telephone, cable TV and internet. No chance of service today. You will reimburse us $6 to $8 - thanks! I wish we were not forced to use you by our HOA.
- Dennis Lewis (@DRLewisJr810) reported fromIona, Florida
@comcastcares I’m planning on dropping your service tomorrow. I want the ACC Network and Hulu has it while you continue to negotiate a contract. The customer service I’ve experienced with you has been lacking, to say the least. I can get the @accnetwork without you.
- Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity Reset still not working
- BigFNDeal (@bigfndealone) reported fromCape Coral, Florida
@comcast is BY FAR the worst company on the PLANET! I cannot hate them more than I do. They are 100% corrupt & there are no real alternatives in most communities.
- Mikey Mike (@Mrodfasho) reported fromFort Myers, Florida
@Xfinity No it’s still not working 😕
- Katherine Morong (@katherinemorong) reported fromCypress Lake, Florida
@comcast @Xfinity shame on you for taking 120+ days to credit my account despite chats and calls EVERY MONTH and now you’re blaming me and keeping my money? You CONTINUE to fail your customers #horriblebusiness #fraudbible #reportingtoBBB
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity why is @MSNBC not working, been all day in the 33914 area!!
- Kurokawa Martial Arts (@KurokawaMA) reported fromCape Coral, Florida
Comcast for Business sucks! $1400 early termination "fee" or pay monthly no-need monthly $150! 😡👹#NeverAgain! #NeverComcast
- Rev Vincent O Gonzalez Sr (@mistergz) reported fromLochmoor Waterway Estates, Florida
@comcastcares I need to text speak with or whatever a representative of Comcast. Since you don't provide phone numbers directly for customers to call you we have a real problem here.
- KyChet (@ky_chet) reported fromCape Coral, Florida
@ComcastCares#mobile_Cares Why is COMCAST the only MAJOR TV provider not carrying One America News Network¿¿#OANN
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesn’t hire any American customer service reps and don’t care if they lose your service because their customer service overseas can’t help you - how very sad
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@ComcastCares#mobile_Care. Your customer service is horrendous!
- Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@comcast here I am again, two weeks in a row dealing with incompetence from Comcast! Horrible horrible customer service! The right hand doesn’t know what the left is doing. Disgusted
- James Addison Hinman (@hinmanjim) reported fromFort Myers, Florida
Soon thanks to Comcast, (I never thought I would have anything nice to say about Comcast. They have offered to let a list of economically challenged people, wounded vets, public housing recipients and others to have access to high speed internet for $9.95 a month.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Taylor Bailey (@TaylorDeuce) reported fromOak Lawn, Illinois
Y’all customer service reps playing with me and I’m not having it. @comcastcares
- Rayna Dolores (@Rayna_Dolores) reported fromSan Jose, California
Either way, comcast, your sh*ts hella blurry right now. WTF?!
- Joe Raio (@joescars) reported fromCutler (historical), Florida
@comcastcares am I able to change (upgrade)an internet package on new service that has not yet been activated? Tried calling and using xfinity assistant with no luck.
- Bill White (@billyjwhite) reported fromTownship of Monroe, Indiana
@comcastcares should be embarrassed by the #peaco*ck #app it’s disgraceful. Not even #alpha release quality. Stream skips. Audio cuts out. Volume is up and down. Looking forward to the #appletv release. #yellowstone
- Rachel Boyd (@RachelABoyd) reported fromAtlanta, Georgia
@comcastcares Your customer service robot is garbage and your lousy Internet keeps dropping, impacting my ability to do my job. You've already raised my prices and now the internet doesn't work? Which competitor do you think I should switch to?
- Valerie Crowell (@valeriecrowell) reported fromConcord, California
@Xfinity way to go on a holiday. We have been down for two hours. No notification nothing. I had work to do that’s not getting done. Thanks for nothing.
- LeOracle25 (@LeOracle25) reported fromHomer City, Pennsylvania
And now its not being shut off and transferred til friday...gotta love @Xfinity. But other than that...well its all about the unpacking game and my god its gonna be a long week... lord help meeeeee (3)
- Ratify the ERA, Defund Police, Snuggle Cats | Phil (@ALazyJellyfish) reported fromSacramento, California
It’s going to be sad when @Quibi inevitably sells to Netflix, Warner, Disney, Amazon, Apple, Comcast, Viacom, or whatever because I absolutely love reading everyone dunking on that obviously bad idea and their bumbling executives whenever another article comes out about it.
- Eric Sloneker (@likubles) reported fromMiddletown, Ohio
@NASCAR I’m watching the Xfinity series and like I’ve said many times that’s the Stupidest Rule I’ve ever seen the First Place Car is control car that’s just plain stupid it needs to be Front row drag each other how about 2nd Place car just Brake Check Whole 2nd row Fix This
- Artem Mashkov (@Artem_Mashkov) reported fromQueens, New York
@Leandro8209 @comcast they’re a payday loan company so I am surprised that it’s less evil than a cable provider usually the customer experience is equally sh*tty
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