Texas - San Antonio Field Office (2024)

Field Office Director: Elaine Mueller-Cantu
District Director: Mario R. Ortiz
Central Region

Physical AddressMailing AddressExpress Mail

20760 US-281 Suite A
San Antonio, TX 78258

20760 US-281 Suite A
San Antonio, TX 78258

20760 US-281 Suite A
San Antonio, TX 78258

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves the following counties: Aransas, Atascosa, Bandera, Bastrop, Bee, Bell, Bexar, Blanco, Brazos, Brooks, Brown, Burleson, Burnet, Caldwell, Calhoun, co*ke, Coleman, Comal, Concho, Coryell, Crockett, De Witt, Dimmitt, Duval, Edwards, Falls, Fayette, Frio, Gillespie, Glassco*ck, Goliad, Gonzales, Guadalupe, Hays, Irion, Jackson, Jim Hogg, Jim Wells, Karnes, Kendall, Kerr, Kimble, Kinney, Lampasas, La Salle, Lavaca, Lee, Live Oak, Llano, McCulloch, McLennan, Mason, Maverick, Medina, Menard, Milam, Mills, Nueces, Reagan, Real, Refugio, Robertson, Runnels, San Patricio, San Saba, Schleicher, Sterling, Sutton, Tom Green, Travis, Uvalde, Val Verde, Victoria, Webb, Williamson, Wilson, Zapata, and Zavala

This office also serves the following counties for Form N400, Application for Naturalization, filings: Bosque, Freestone, Hamilton, Hill, Leon, Limestone, and Somervell

Transportation

DRIVING DIRECTIONS:

Traveling from the north:

Head west on Crestway Road
Turn left onto Interstate 35 Frontage Road
Make a slight right onto NE Interstate 410 Loop
Turn left onto Interstate 410 West Ramp to Texas 368 Loop
Continue onto I-410 West
Take exit 21 to merge onto US-281 north
Turn right onto East Evans Road
Turn right at the first cross street, into Encino Park Center

Traveling from the south:

Take US-281 South
Turn left onto East Evans Road
Turn right at the first cross street, into Encino Park Center

Traveling from the southeast:

Take US-281 South
Turn left onto East Evans Road
Turn right at the first cross street, into Encino Park Center

Traveling from the west:

Head southwest on Interstate 35 Frontage Road
Take the ramp on the left onto I-35 South
Take exit 175 toward Farm to Market Road 3009
Merge onto Exchange Ave/Interstate 35 Frontage Road
Turn right onto FM3009 North
Turn left onto FM2252 South
Turn right onto East Evans Road.
Turn left into Encino Park Center

PUBLIC TRANSPORTATION:

Use the 999 GSA / Encino Courtesy Shuttle from the bus stop at the Walmart on 1515 N Loop 1604 E to the USCIS office. For the service schedule and more information see http://www.viainfo.net/BusService/Schedules.aspx.

Parkingand Accessibility

PARKING: There is limited public parking available in the area.

HANDICAP ACCESSIBILITY: This office is handicapped accessible.

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Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make anInfoPass appointment to submit your application in person.

Avoid Immigration Services Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, some are out to scam you. This is against the law and may be considered an immigration services scam.

USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices. Please see the USCIS Avoid Scams webpage for more information. If you have been a victim of an immigration services scam, help is available. You can report scams to the Federal Trade Commission. You may also file a complaint in your state.

If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.

If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).

Know the law in your state. Some states have specific laws regulating immigration consultants. If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.

Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, first verify online utilizing our new Check Case Status. When the page opens, enter your receipt number and press the "Check Status" button. If you prefer, you can call the National Customer Service Center at 1-800-375-5283. If your case is outside of our normal processing time, a customer service representative will ask USCIS to research your case and we will send you further information.

If, after calling the National Customer Service Center, the customer service representative instructs you to visit our office, you must schedule an InfoPass appointment.

Remember to bring the following items to your appointment:

  • Any notices we have sent to you;
  • A valid photo identity document, such as a driver's license, passport or employment authorization document;
  • A copy of the application or petition that you filed; and
  • Proof you paid the fee, such as a copy of a cancelled check (front and back) or money order that has been traced for payment.

ADIT Processing

If you have received a notice to come to this office for ''ADIT'' processing, you must schedule an InfoPass appointment.

Remember to bring the following items to your appointment:

  • Form I-797, Approval Notice from the service center or an approval letter to process a Form I-551 card; and
  • A valid passport. If you are a refugee, asylee or do not have access to a consulate in Texas, and you do not have a valid passport, you must bring 2 passport-style photos with you.

Temporary Evidence of Permanent Residence Status

To request temporary evidence of your Permanent Residence Status, you must schedule an InfoPass appointment.

Remember to bring the following items to your appointment:

  • Form I-797, Approval Notice from the service center or an approval letter to process a Form I-551 card;
  • 2 new passport-style photos and a valid passport; and
  • 3 passport-style photos if you do not have a valid passport.

Interim Employment Authorization Cards

Local offices will no longer accept and adjudicate Form I-765, Application for Employment Authorization, for an interim Application for Employment Authorization (EAD). The service centers are responsible for adjudicating any pending Form I-765 and issuing interim or non-interim documentation.

If more than 30 days have passed since you contacted the National Customer Service Center and the issue has not been resolved or explained to you, e-mail the proper USCIS service center to checkthe status of your case.

California Service Center: csc-ncsc-followup@dhs.gov

Vermont Service Center: vsc-ncsc-followup@dhs.gov

Nebraska Service Center: ncscfollowup.nsc@dhs.gov

Texas Service Center: tsc-ncsc-followup@dhs.gov

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Visiting the Office

In order to visit this office or to speak with an immigration services officer, you must have an appointment scheduled by USCISor you must schedule an InfoPass appointment.

There are alsotwo satellite information offices:

Austin Satellite Office
Parkline Shopping Center
11301 Lakeline Blvd., Ste. 150
Austin, TX 78717
Monday- Friday, 7:45 a.m. - 4:15 p.m.
The Austin office isavailable to answer your questions without an InfoPass appointment.

Laredo Satellite Office
707 East Carlton Road, Ste. 301
Laredo, TX 78041
The Laredooffice requires InfoPass appointments.
Monday- Friday, 7:45 a.m. - 4:15 p.m.

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an InfoPass appointment to visit this office. As a requirement, attorneys must make one appointment per client.

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Naturalization Ceremonies

The San Antonio Field Office conducts judicial ceremonies approximately 3-4 times per month and administrative ceremonies only on rare occasions. This office does not conduct same-day naturalization ceremonies.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930. Additionally, this office prohibits:

  • Scissors, razors, and other sharp objects
  • Flammable liquids

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Texas - San Antonio Field Office (2024)
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