PenFed Credit Union Review 2024 (2024)

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Credit union with competitive rates on checking and online savings

By

Lee Huffman

PenFed Credit Union Review 2024 (1)

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Lee Huffman is an expert on bank reviews with 18 years of experience as a financial planner and corporate finance manager. Lee has been writing about personal finance, credit cards, and travel rewards since 2012, with his work having appeared in outlets like Forbes, NerdWallet, and The Points Guy. He received his Bachelors in Business Management from Pepperdine University.

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Updated March 22, 2024

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Ebony Howard

PenFed Credit Union Review 2024 (2)

Reviewed byEbony Howard

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Ebony Howard is a certified public accountant and a QuickBooks ProAdvisor tax expert. She has been in the accounting, audit, and tax profession for more than 13 years, working with individuals and a variety of companies in the health care, banking, and accounting industries.

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PenFed Credit Union Review 2024 (3)

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PenFed Credit Union Review 2024 (4)

PenFed Credit Union was formed in 1935. It is formally known as the Pentagon Federal Credit Union, and its headquarters are in McLean, Va. Originally, membership was limited to those with ties to the military or the federal government. Now that this credit union has an open charter, anyone may join.

There are now more than 2.6 million members of PenFed Credit Union with more than $32.5 billion in assets. PenFed Credit Union serves members throughout the U.S. and on military bases in Guam, Japan, and Puerto Rico.

  • Pros & Cons
  • Company Overview

Pros & Cons

Pros

  • High-yield checking account with easy-to-waive monthly fees

  • Online savings account with a competitive dividend rate

  • Low minimum deposit to open checking and savings accounts

Cons

  • Limited number of branches

  • Does not reimburse ATM fees charged by other banks

  • Stiff penalties for early withdrawal from money market certificates

Company Overview

  • Year Founded1935
  • Official Websitewww.penfed.org
  • Banking Products OfferedSavings, checking, CDs, MMA, credit cards
  • Customer ServicePhone line: Monday–Friday, 7 a.m. to 11 p.m. (EST); Saturday, 8 a.m. to 11 p.m. (EST); Sunday, 9 a.m. to 5:30 p.m. (EST): 1-800-247-5626.

Table of Contents

PenFed Credit Union Review 2024

  • Pros Explained

  • Cons Explained

  • Best for

  • Products Offered

  • Savings Accounts

  • Other Financial Products

  • Customer Service

  • How to Bank

  • Final Verdict

  • Methodology

Pros Explained

  • High-yield checking account with easy-to-waive monthly fees: Dividend-bearing checking accounts usually have a meager dividend rate. The Access America Checking account offers a high yield and no monthly fee with a daily balance or monthly direct deposit of $500 or more.
  • Online savings account offering a competitive dividend rate: The Premium Online Savings account has a competitive dividend rate with no monthly fees. Plus, it requires only a $5 deposit to open.
  • Low minimum deposit to open checking and savings accounts: You can open a checking, savings, or money market account with PenFed for $25 or less. This makes it easier for people as they transition their accounts from their old bank.

Cons Explained

  • Limited number of branches: PenFed has just over 50 branches across the U.S. This is a problem for people who want the comfort of a physical branch nearby.
  • Does not reimburse ATM fees charged by other banks: If you use another bank’s ATM, PenFed does not charge a fee. However, PenFed will not reimburse you for that bank’s fees because it partners with Target, CVS, and others to provide fee-free access to more than 85,000 ATMs.
  • Stiff penalties for early withdrawal from money market certificates: Members who need to access their money before their money market certificate matures could pay a stiff penalty. For example, a one-year term would forfeit all dividends earned if withdrawn before maturity.

Who Is PenFed Credit Union Best for?

PenFed Credit Union is best for consumers who want high-yield accounts with low minimum deposit requirements and low fees. It may be a good fit if you:

  • Prefer to bank online
  • Want to earn a high yield on your checking and savings accounts and money market certificates
  • Are looking for a low minimum opening deposit requirement
  • Want to waive monthly fees easily
  • Prefer a full-service bank that offers many products and services
  • Want a credit card with no annual fee

What Does PenFed Credit Union Offer?

PenFed Credit Union offers an array of deposit accounts, loans, and services to meet your needs.

Although PenFed was historically limited to people with ties to the military and government, membership is now open to all citizens and permanent residents of the U.S.

Checking Accounts

PenFed currently offers two checking accounts: Free Checking and Access America Checking. The latter is a dividend-bearing checking account has two tiers of annual percentage yields (APYs), depending on your daily balance. For balances above $50,000, no dividends are earned.

There is a $25 minimum deposit required to open both checking accounts. For Access America, the monthly fee of $10 is waived with a daily balance of $500 or direct deposits totaling at least $500 per month.

Members can use more than 85,000 ATMs with no fee. Although PenFed Credit Union has limited ATMs that it owns, the credit union partners with Allpoint, Target, CVS, Safeway, and more, so that members can use an ATM without being charged. If you use another bank’s ATM, PenFed Credit Union does not charge a fee. However, it will not reimburse you for any fees charged by the owner of that ATM.

PenFed Credit Union Checking Accounts
ACCOUNT NAMEMINIMUM OPENING DEPOSITMONTHLY FEEANNUAL PERCENTAGE YIELD (APY)
Free Checking$25$0N/A
Access America Checking$25$10 (waived if maintaining a daily balance of $500+ or having monthly direct deposits of $500+)0.15%on $0 to $19,999, 0.35%on $20,000 to $50,000, and 0.00% on $50,001+

Savings Accounts

PenFed Credit Union has a Regular Savings account and an online-only option. The Regular Savings account can be opened with $5 and has no fees with electronic statements. If you choose paper statements, there is a fee of $2 per month.

The Premium Online Savings account is a high-yield savings account with a competitive dividend rate (though it’s not as high as the best rates going) and no monthly fees. There is a $5 minimum to open this account as well.

PenFed Credit Union Savings Accounts
ACCOUNT NAMEMINIMUM OPENING DEPOSITMONTHLY FEEANNUAL PERCENTAGE YIELD (APY)
Regular Savings$5$00.05%
Premium Online Savings$5$03.00%

Money Market Certificates

PenFed Credit Union uses the term “money market certificates” instead of “certificates of deposit (CDs)” and has options ranging from six months to seven years. A minimum deposit of $1,000 is required to open an account.

Money market certificates also are available for individual retirement accounts (IRAs) and Coverdell education savings accounts for college. The required minimum deposit for a Coverdell account is $500.

At maturity, money market certificates will renew automatically unless you selected the nonrenewal option. When this happens the funds will be automatically deposited into a regular savings account.

PenFed Credit Union Money Market Certificate Rates
TERMMONEY MARKET CERTIFICATES APYIRA CERTIFICATES APYCOVERDELL EDUCATION SAVINGS CERTIFICATES APY
6 Months3.00%N/AN/A
12 Months4.00%3.90%3.90%
15 Months4.00%N/AN/A
18 Months4.00%N/AN/A
24 Months4.00%3.90%3.90%
36 Months3.40%3.30%3.30%
48 Months3.20%3.10%3.10%
60 Months3.20%3.10%3.10%
84 Months3.00%2.90%2.90%

If you withdraw from the money market certificate prior to maturity, there is a penalty based on the term selected. The penalties seem to be stiffer than what other banks charge for the same term.

PenFed Credit Union Money Market Certificate Early Termination Penalties
TERMPENALTY
Six MonthsLoss of the most recent 90 days of dividence earned.
More Than Six MonthsDuring the first year, all dividends are forfeited. After the first year, the penalty is 30% of what would have been earned if held to maturity, not to exceed dividends earned.

Credit Cards

PenFed has four credit card choices for its members. The Platinum Rewards, Power Cash Rewards, and Gold cards have no annual fee. The PenFed Pathfinder Rewards card has a $95 annual fee. Members can select from a low annual percentage rate (APR), cash back, or rewards, depending upon their needs.

  • PenFed Gold Visa Card
  • PenFed Pathfinder Rewards Visa Signature Card
  • PenFed Platinum Rewards Visa Signature Card
  • PenFed Power Cash Rewards Visa Signature Card

Other Financial Products Offered by PenFed Credit Union

In addition to the deposit products listed above, PenFed Credit Union members also have access to the following products and services:

  • Auto loans
  • Purchase mortgages
  • Refinance mortgages
  • Home Equity Lines of Credit (HELOCs)
  • Personal loans
  • Student loans
  • Student loan refinancing
  • IRAs
  • Financial advisors

PenFed Credit Union Customer Service

Customer service is available by phone (1-800-247-5626) Monday through Friday from 7 a.m. to 11 p.m. EST. During the weekends live customer service is available from 8 a.m.–11 p.m. EST on Saturday and 9 a.m.–5:30 p.m. on Sunday.

PenFed Credit Union is available by secure messaging online and through its mobile app 24 hours a day. Members can download its mobile app for Apple and Android.

Because it is a credit union, its deposits are insured by the National Credit Union Association (NCUA) instead of the Federal Deposit Insurance Corporation (FDIC).

How to Bank With PenFed Credit Union

If you’d like to bank with PenFed Credit Union, becoming a member is simple. Now that it has opened its charter, membership is available to any American or permanent resident who wishes to open an account nationwide.

You can open an account online or by visiting one of the PenFed Credit Union branches. The online-only savings account can only be opened online.

Final Verdict

Membership with PenFed Credit Union used to be limited to people who have close ties to the military and the federal government. Since it opened its charter to allow more people to join, its attractive products and services are now available to every American nationwide. PenFed Credit Union offers competitive rates and fees on its checking, online savings, and money market certificates. It offers a full suite of deposit and lending products and services that are comparable to larger banks. As long as you don’t need a physical branch nearby, you can perform all of your banking needs online, through its app, or on its partner network of ATMs.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks—including products available, interest rates, fees, and accessibility—to ensure that our content helps users make the right decision for their savings and banking needs.

Article Sources

Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in oureditorial policy.

  1. PenFed Credit Union. "Access America."

  2. PenFed Credit Union. "Regular Savings Account."

  3. PenFed Credit Union. "Money Market Savings."

  4. PenFed Credit Union. "Free Checking."

  5. PenFed Credit Union. "Current Service Fees."

  6. PenFed Credit Union. "Premium Online Savings."

  7. PenFed Credit Union. "Money Market Certificate."

  8. PenFed Credit Union. "Educational Savings Certificates."

  9. PenFed Credit Union. "Pathfinder Rewards Visa."

  10. PenFed Credit Union. "Membership Disclosures," Page 2.

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PenFed Credit Union Review 2024 (2024)
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